Krayin Forum

    Krayin

    • Register
    • Login
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups

    "Won and Lost" stages affected

    General Discussion
    2
    5
    116
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • contatopaulo
      contatopaulo last edited by

      Hello, how are you?

      I need to change the names of the "Won" and "Lost" stages in the Pipeline to "Won" and "Lost."

      After going into the Pipeline settings, I correctly changed the names "Won" and "Lost" to "Won" and "Lost." (PTBR Portuguese translation)

      After making these changes, I noticed that when I accessed the lead details, two more funnel stages appeared: "Won" and "Lost," precisely because I made these name changes.

      To test, I changed the names to "Won" and "Lost," and it worked correctly again.

      The "Won" and "Lost" stages only work if the names are not changed.

      How can I fix this without affecting the functionality of the "Won" and "Lost" stages?

      1 Reply Last reply Reply Quote 0
      • R
        rishabh_webkul19 last edited by

        Hello @contatopaulo

        Can you let us know the Krayin Version you are using also if possible provide us with some images or screenshots or some error messages that you are facing.

        This will help us to resolve your query

        Warm Regards

        contatopaulo 2 Replies Last reply Reply Quote 0
        • contatopaulo
          contatopaulo @rishabh_webkul19 last edited by

          @rishabh_webkul19 said in "Won and Lost" stages affected:

          Hello @contatopaulo

          Can you let us know the Krayin Version you are using also if possible provide us with some images or screenshots or some error messages that you are facing.

          This will help us to resolve your query

          Warm Regards

          Hello, Krayin version 2.1.2, and I'm attaching two screenshots.

          There are no error messages. The error occurs after dragging the lead to the Won or Lost stage. The information isn't included in the Won or Lost deal in the dashboard. As I explained earlier, this happens when I change the name of the Won or Lost stage. I understand that the Won and Lost stages can't be changed. But I need to change the language to Portuguese.
          krayin won e lost pipeline.png

          krayin won e lost.png

          1 Reply Last reply Reply Quote 0
          • contatopaulo
            contatopaulo @rishabh_webkul19 last edited by

            @rishabh_webkul19 Hello, is it possible to help through this channel?

            1 Reply Last reply Reply Quote 0
            • R
              rishabh_webkul19 last edited by

              Hello @contatopaulo

              We have identified this as an issue in Krayin CRM.

              We are currently working on a fix for it. You can track the progress here:

              https://github.com/krayin/laravel-crm/issues/2378

              Once this issue is resolved, we will inform you so that you can implement the changes in your system.

              Thanks & Regards

              1 Reply Last reply Reply Quote 0
              • First post
                Last post
              Powered by NodeBB | Contributors