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    "Won and Lost" stages affected

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    • contatopaulo
      contatopaulo last edited by

      Hello, how are you?

      I need to change the names of the "Won" and "Lost" stages in the Pipeline to "Won" and "Lost."

      After going into the Pipeline settings, I correctly changed the names "Won" and "Lost" to "Won" and "Lost." (PTBR Portuguese translation)

      After making these changes, I noticed that when I accessed the lead details, two more funnel stages appeared: "Won" and "Lost," precisely because I made these name changes.

      To test, I changed the names to "Won" and "Lost," and it worked correctly again.

      The "Won" and "Lost" stages only work if the names are not changed.

      How can I fix this without affecting the functionality of the "Won" and "Lost" stages?

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      • R
        rishabh_webkul19 last edited by

        Hello @contatopaulo

        Can you let us know the Krayin Version you are using also if possible provide us with some images or screenshots or some error messages that you are facing.

        This will help us to resolve your query

        Warm Regards

        contatopaulo 1 Reply Last reply Reply Quote 0
        • contatopaulo
          contatopaulo @rishabh_webkul19 last edited by

          @rishabh_webkul19 said in "Won and Lost" stages affected:

          Hello @contatopaulo

          Can you let us know the Krayin Version you are using also if possible provide us with some images or screenshots or some error messages that you are facing.

          This will help us to resolve your query

          Warm Regards

          Hello, Krayin version 2.1.2, and I'm attaching two screenshots.

          There are no error messages. The error occurs after dragging the lead to the Won or Lost stage. The information isn't included in the Won or Lost deal in the dashboard. As I explained earlier, this happens when I change the name of the Won or Lost stage. I understand that the Won and Lost stages can't be changed. But I need to change the language to Portuguese.
          krayin won e lost pipeline.png

          krayin won e lost.png

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