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    Unable to Send Email - Emails Not Received by Users

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    • S
      sithumini last edited by

      I am facing an issue with the email functionality in Krayin CRM (version 2.0.5). Although the system indicates that emails are sent successfully, the users are not receiving them.

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      • R
        Rishabh-Webkul last edited by

        Hello @sithumini

        Kindly add your SMTP credentials in your .env file kindly check the blog below for your reference.

        Blog: https://krayincrm.com/smtp-in-krayin/

        Thanks & Regards

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        • F
          fabianjose last edited by

          hello @sithumini Hi, did you manage to solve the problem?
          Is the incoming or outgoing server information stored in the .env file? I've tried several methods but haven't been successful.
          If you have any solutions, I'd appreciate it.

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          • F
            fabianjose last edited by

            I managed to send emails from the CRM, but the main problem was my server blocking ports for sending via SMTP.
            I couldn't send emails from Digital Ocean, so I migrated to another VPS that allowed me to send emails without any issues.

            Another option if you have trouble sending emails is to use third-party services. In my case, Amazon SES worked.

            Screenshot_1.png

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